SD+
ShipPlus D
Legal & Trust

Privacy Policy

Learn how ShipPlus D collects, uses, protects, and handles your personal information in compliance with privacy regulations.

Effective Date: 7 July 2026
Application: ShipPlus D

Introduction

ShipPlus Group Co., Ltd. (“ShipPlus”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you use the ShipPlus D mobile application, website, and related services.

1 Information We Collect

When you register for an account or use our services, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Phone Number
  • Email Address
  • Company Name (if applicable)
  • Tax Information (if required)

Shipment Information

  • Sender and Recipient Information
  • Pickup and Delivery Addresses
  • Parcel Information
  • Tracking Numbers
  • Shipment History

Payment Information

  • Payment Method
  • Transaction History
  • Billing Information (if applicable)

Device Information

  • Device Model
  • Operating System
  • App Version
  • IP Address
  • Log Information

Location Information

With your permission, we may collect your location to:

  • Arrange parcel pickup services
  • Improve delivery services
  • Enhance your overall user experience
Location access is optional and may be disabled through your device settings at any time.

2 How We Use Your Information

We may use the information we collect for the following purposes:

To provide shipping and logistics services
To process shipments and generate shipping labels
To arrange parcel pickup and delivery
To provide shipment tracking updates
To process payments and COD settlements
To improve customer service and technical support
To improve our application, website, and services
To comply with applicable laws and regulations

3 Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers and logistics partners only when necessary to provide our services, including:

A
Courier and logistics service providers

To physically transport, route, collect, and deliver your shipments.

B
Payment service providers

To securely execute and authorize billing transactions, invoicing, and COD remittances.

C
Cloud hosting and technology service providers

To host application servers, securely store customer databases, and send transaction alerts.

These parties are contractually required to protect your information and use it only for the purposes of providing services on our behalf. We may also disclose your information when required by law or when necessary to protect our legal rights, property, safety, or the safety of others.


4 Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Sensitive information transmitted through our services is protected using Secure Socket Layer (SSL) encryption and other industry-standard security measures.

Only authorized personnel with appropriate access rights may access personal information, and they are required to maintain the confidentiality of such information.


5 Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.


6 Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Effective Date will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


7 Contact Us

If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us:

ShipPlus Group Co., Ltd.

615/9 Pattanakarn Road, Soi Pattanakarn 61
Prawet, Bangkok 10250
Thailand